Plan The Approach

TCF uses world class SCHEMA® IP to create and plan the programme to optimise customer profitability and experience.  A typical project involves TCF consultants assessing and benchmarking the organisation’s ‘current state’ capabilities, helping them define the ‘future state’, identifying the gaps and, through a business case process, prioritising what capabilities to enhance first. Their award winning ‘roadmapping’ process is based on agile and lean principles and is highly engaging to stakeholders and increases the success rate of the implementation.

SCHEMA Toolset…