TCF acquired by Dentsu Aegis Network
Dentsu Aegis Network has announced the acquisition of The Customer Framework (TCF), a marketing transformation consultancy based in London, for an undisclosed sum. TCF will join Dentsu’s global clients team…
The Customer Framework is now part of the Dentsu Aegis Group
We’re delighted to announce that TCF have just become part of the 4th biggest Marketing services group in the world, the Dentsu Aegis Network (DAN)! We’ll be part of the…
Customer Horizons Event
The Customer Framework hosted the latest Customer Horizons event in in January in London, where ‘relevance and personalisation’ was examined in detail for one leading sector, Media and Publishing. Areas…
The changing role of Cookies
A dark art? In the world of relevant, personalised, data-driven marketing, cookies play a critical role in serving the right content to the right consumer, at the right time, in…
Recent public presentations
On 10th November, Nick Broomfield, TCF Director, spoke at the Adobe client conference in Amsterdam about Precision Marketing in Consumer markets. On 20 October, Peter Kirk, Senior Consultant and Head…
The Customer Framework (TCF) moves to larger offices in the heart of London
Welcome to The Customer Framework’s new offices! As a result of their continued growth, The Customer Framework has moved to bigger London offices situated in Mayfair, just off Oxford St. …
PRESS RELEASE 12 May2016: TCF announce strategic partnership with Data IQ
A key benefit of the partnership to TCF’s global customer base and Data IQ’s extensive community is the integration of TCF’s unique Schema™ benchmarking data across all aspects of customer…
Podcast: Data and Technology in Customer Management 2016-2020
Thanks to those of you who attended the Clustre* breakfast session on 30 November. For those who didn’t make it, Neil Woodcock and Andy Green discussed headline findings from The…
Managing your employee experience drives profit growth
Here at The Customer Framework we share a deep passion for helping organisations unlock growth and increase profitability by understanding and engaging their customers differently. Managing the employee experience is…