Jeremy is Managing Director of Cloud 9 Customer Management based in Sydney, Australia. Cloud 9 is a strategic agency focused on creating ‘Happy Customers’. These Happy Customers stay longer, spend more, cost less, refer more, share more and are less price sensitive. They drive future profits and growth.
Jeremy moved to sun-drenched shores of Australia after selling Bright, a successful customer management agency based in London with clients such as Aviva, T-Mobile, TUI, Sky, Virgin, Best Western and Orange.
Prior to this he was on the global board of BBDO’s digital and direct agency network Proximity as Worldwide Strategy Director. He was responsible for strategy and planning across the network of over 60 agencies.
He has also been Strategic Planning Director at Tequila\London and Bates UK. Many years ago, he started his career as a Senior Consultant at P Four Consultancy, one of the UK’s top 10 strategy houses, working with the boards of many of the UK’s leading companies.
Over the years Jeremy has worked in just about every industry sector (except notably schools and zoos!).
Cloud 9 is always seeking clients in the Asia Pacific region who have a passion about their customers. Who want to learn more about them. Who want to do the best by them. Who want to seek out a better way. Who want themselves and their customers to be on Cloud 9.