Interim Systems

Developing a new system or even implementing a new Customer Management software package can be expensive and painful. Much of the cost often comes from re-working poorly conceived functionality or trying to implement systems for which the organisation simply is not ready.

It is great to have a system that provides customer lifecycle management but has the thinking and testing been done to see if this is the right thing at the right time? The Customer Framework (TCF) Interim solutions provide an ability to deploy and test both strategic and tactical capabilities in a way that enables the client to focus on the process and business changes rather than detailed specifications of the systems to deliver them.

The TCF approach uses rapid development methods to provide PC or web-based applications that are cheap and easy to modify as experience and learning develops and that allow new processes and practices to be tested.

Far from being a ‘throwaway’ investment, systems developed in this way have invariably paid for themselves in reduced overall development costs and faster exploitation of market opportunities and many remain with clients until they can afford larger investments.